Effective Date: June 2026
Thank you for choosing PeptidesK (peptidesk.com) as your trusted source for laboratory research compounds. Due to the highly sensitive, temperature-dependent, and strictly regulated nature of chemical synthesis and biotechnology products, we maintain a firm policy regarding order fulfillments and cancellations.
By placing an order on our platform, you acknowledge, understand, and agree to the terms outlined below.
1. All Sales Are Final (No Returns & No Refunds)
To ensure the biological stability, uncompromised purity, and absolute safety of our inventory, PeptidesK does not accept returns, exchanges, or refunds under any circumstances.
Once a research compound leaves our secure climate-controlled facility, its sequence integrity and storage conditions can no longer be verified by our laboratory staff. Therefore, to protect the scientific standards of the global community, we cannot restock or reuse any returned items. Please review your order details, technical specifications, and quantities carefully before executing your payment.
2. Current Shipping Jurisdiction (USA Only)
Currently, PeptidesK operates and manages logistics exclusively within the United States. We only accept orders and provide shipping to valid addresses within the USA.
- All orders are dispatched using specialized, professional, and discreet packaging routes to guarantee secure transport.
- Any orders placed from outside the United States will be flagged automatically by our infrastructure, and processing will be held.
3. Future International Shipments
While our active operations are presently limited to the USA market, PeptidesK is actively expanding its global logistics networks. We plan to integrate comprehensive international shipping channels and cross-border customs clearance models in the near future. Announcements and technical updates regarding international availability will be published directly on our platform once operations launch.
4. Order Cancellations & Modifications
Because we prioritize rapid logistics and site performance, orders enter our automated fulfillment pipeline immediately after payment confirmation.
- If you need to request an urgent cancellation or modify a shipping address, you must contact our support team within 1 hour of order execution.
- Once a tracking number has been generated or the package has been handed over to our logistics carriers, no modifications or cancellations can be processed, and the sale remains final.
5. Damaged or Incorrect Shipments
While we do not offer standard returns or refunds for buyer’s remorse or accidental purchases, we stand behind our operational fulfillment accuracy:
If you receive an incorrect product or a vial that was physically damaged during domestic transit, you must contact us within 72 hours of delivery. To process a replacement, please provide your order number alongside clear photographic or video evidence of the unopened, damaged transit packaging to our support desk.
6. Contact Us
If you have any technical questions regarding product specifications, purity documentation (99%), or shipping status before completing your purchase, please reach out to our dedicated team:
- Email: info@peptidesk.com
- Support Desk: https://peptidesk.com